Taking Time to Care |
Dianne |
I was in a Revy store on the McLeod Trail in Calgary searching for a protective piece I needed to replace on a halogen lamp. A salesperson set out to help me locate it but after some ten minutes I realized they didn't actually carry what I needed. The salesclerk was not daunted in her task. She began searching through parts from previously defective lamps to give me what I needed. I was so pleased by her attitude and helpfulness. So many others would have just said, "No, we don't carry that." On another occasion I was in Walmart in Shawnessy in Calgary looking for three green coffee mugs to complete my set. I was more than pleasantly surprised by the courtesy and efforts of the service I received. A young girl in housewares got on the phone to two other Walmart stores in the search for my coffee mugs. This clerk kept a professional attitude when one of the stores left her on hold twice for a very long time only to have someone finally answer that they couldn't understand her initial request. The sales clerk was wonderful and during this time I watched her juggle her attention to help two other customers. I walked away from that store grateful to a most fabulous lady for all her efforts on my behalf. Customer service is alive and well in this city!
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